Features of the structural organization of social attitude of interpersonal interaction of "burnout" volunteers in the conditions of extremization of professionally oriented volunteer activities

Purpose. A study of the features of the structural organization of social attitudes of interpersonal interaction of “burned out” volunteers in the context of extremization of professionally oriented volunteer activities in order to determine targets for the prevention of their emotional burnout.
Materials and methods. The study involved 194 people from the Federal State Budgetary Educational Institution of Higher Education “Kursk State Medical University” of the Russian Ministry of Health and the ANO “TsSPSKR “Phoenix” of Kursk. Of these, the total number of professionally and non-professionally oriented volunteers was equal to 97 people. Standardized psychodiagnostic methods for studying emotional burnout and social attitudes of interpersonal interaction were used to collect data. The results were processed using descriptive statistics methods, comparative (nonparametric U-Mann-Whitney criterion) and structural-psychological (A.V. Karpov) types of analysis.
Results. The method of structural-psychological analysis allowed us to determine the features of the structural organization of social attitudes of interpersonal interaction of "burnt-out" volunteers in the conditions of extremization of professionally oriented volunteer activity - facilitators and inhibitors of their emotional burnout, presented both at the level of structural components and at the level of individual elements. Facilitation is ensured by a high degree of integration of the elements of the motivational-need and behavioral components, and inhibition - cognitive and emotional.
Conclusions. The results obtained in the study serve as the basis for developing a prevention program aimed at optimizing the motivational-need, emotional, cognitive and behavioral components of social attitudes of interpersonal interaction as catalysts/inhibitors of emotional burnout

1. Boiko V.V. Sindrom «emotsional'nogo vygoraniya» v professional'nom obshchenii. SPb.: Piter, 1999. 105 p.

2. Gordeeva S.S. Sushchnost' i struktura sotsial'noi ustanovki v sotsiologii i sotsial'noi psikhologii // Vestnik Permskogo universiteta. Filosofiya. Psikhologiya. Sotsiologiya. 2016. Vyp. 3(27). pp. 135–140. https://doi.org/10.17072/2078-7898/2016-3-135-140

3. Devyatkin A.A. Yavlenie sotsial'noi ustanovki v psikhologii KhKh veka: Monografiya / Kaliningr. un-t. Kaliningrad, 1999. 309 p.

4. Karpov A.V. Metasistemnaya organizatsiya individual'nykh kachestv lichnosti. Yaroslavl': YarGU im. P.G. Demidova, 2018. 744 p.

5. Molchanova L.N., Blinova K.V. Vzaimosvyazi sposobov sovladayushchego povedeniya i psikhicheskogo vygoraniya volonterov-medikov v usloviyakh professional'no orientirovannoi volonterskoi deyatel'nosti (v period pandemii COVID-19) // Izvestiya Yugo-Zapadnogo gosudarstvennogo universiteta. Seriya: Lingvistika i pedagogika. 2021. Vol. 11. № 4. pp. 202-213.

6. Nikishina V.B., Molchanova L.N. Sostoyaniya vygoraniya meditsinskikh rabotnikov v kontekste vnutriprofessional'noi differentsiatsii // Izvestiya Penzenskogo gosudarstvennogo pedagogicheskogo universiteta im. V.G. Belinskogo. 2011. N 24. pp. 986-993.

7. Orel V.E. Fenomen «vygoraniya» v zarubezhnoi psikhologii: empiricheskie issledovaniya i perspektivy // Psikhologicheskii zhurnal, 2001. Vol. 22. N 1. pp. 90–101.

8. Petrovskii V.A. Psikhologiya neadaptivnoi aktivnosti. Rossiiskii otkrytyi universitet. M.: TOO “Gorbunok“, 1992. 224 p.

9. Blanchard C., Kravets V., Schenker M., Moore T.Jr. Emotional intelligence, burnout, and professional fulfillment in clinical year medical students. Med Teach, 2021, vol. 43 no. 9, pp. 1063-1069. DOI: 10.1080/0142159X.2021.1915468

10. Chirico F, Crescenzo P, Sacco A, Riccò M, Ripa S, Nucera G, Magnavita N. Prevalence of burnout syndrome among Italian volunteers of the Red Cross: a cross-sectional study. Ind Health. 2021. DOI: 10.2486/indhealth.2020-0246.

11. El-Awaisi A, Ismail S, Sulaiman R, Kane T, El Hajj MS, Shraim M. A Qualitative Exploration of Health Profession Students' Experiences of Resilience and Burnout Using the Coping Reservoir Model during the COVID-19 Pandemic. Teach Learn Med. 2024 Jun-Jul;36(3):256-268. DOI: 10.1080/10401334.2023.2209073

12. Gleason F., Baker S.J., Wood T., Wood L., Hollis R.H., Chu D.I., Lindeman B. Emotional Intelligence and Burnout in Surgical Residents: A 5-Year Study. Journal of Surgical Education, 2020, vol. 77, no. 6, pp. 63-70. DOI: 10.1016/j.jsurg.2020.07.044.

13. Kalfon Hakhmigari M, Diamant I. Occupational burnout during war: The role of stress, disruptions in routine, sleep, work-family conflict, and organizational support as a moderator. DOI: 10.1371/journal.pone.0316917.

14. Kirkpatrick H., Wasfie T., Laykova A., Barber K., Hella J., Vogel M. Emotional Intelligence, Burnout, and Wellbeing Among Residents as a Result of the COVID-19 Pandemic. Am Surg, 2022, vol. 88, no. 8, pp. 1856-1860. DOI: 10.1177/00031348221086804.

15. Li J., Ge C., Li S. The Association of Volunteer Motivation and Thriving at Work of College Students During COVID-19: Job Burnout and Psychological Capital as Mediators. Front Public Health. 2022 Jun 22;10:923196. DOI: 10.3389/fpubh.2022.923196.

16. Mandarano P, Squatrito V, Mariotti A, Presti G. Second Line Volunteering in Lombardy Covid-19 Emergency as a Perspective on Medical Education and Psychological Distress. Clin Neuropsychiatry. 2021 Oct; 18(5):278-287. DOI: 10.36131/cnfioritieditore20210506.

17. Maslach C. Вurnout. The Cost of Caring. Englewood Cliffs; Prentice – Hall; 1982. 177 p.

18. Merino-Soto C., Angulo-Ramos M., Llaja-Rojas V., Chans G.M. Academic performance, emotional intelligence, and academic burnout: A cross-sectional study of a mediational effect in nursing students. Nurse Educ Today, 2024, vol. 139 pp. 106221. DOI: 10.1016/j.nedt.2024.106221.

19. Taylor M.J., Andreatta R., Woltenberg L., Cormier M., Hoch J.M. The relationship of emotional intelligence to burnout and related factors in healthcare profession students. Nurse Educ Today, 2024, vol. 143. p. 106387. DOI: 10.1016/j.nedt.2024.106387.